Australian Book Retailer of the Year 2021, Readings is an independent book, music and film retailer with seven retail outlets operating in Australia. They are a core part of Australia’s literary community with their own literary prize, a charitable foundation, podcast, book club, workshops, events and more.

With the goal to improve the customer experience, and boost their search conversion rate, long tail conversion and size of carts, they partnered with Srchy to conduct an AB trial and take the Srchy Smart System through its paces.